Branch & P&L
The revenue target, the cost line, and reporting that shows where the month actually went.
Auto workshop manager · Nairobi, Kenya
Workshops that run on systems
Workshop management built on proven systems and efficient processes, with the single points of failure designed out. Fifteen years in the motor industry, two branches built from an empty floor.
About
Systems precede execution.
I'm Mahfudh — Branch Manager at Auto Metrix Lavington. I came up through spare parts and IT before the workshop floor, which is why what I build ends up in a tracker instead of in someone's head.
I've opened two branches. Both still run the way they were set up, and that's the part I'm proudest of — it means the systems held after I moved on. What works, I write down.
What I do
The job, in six parts
Workshop operations
Bay planning, job flow, turnaround, checks before release. More cars through the same footprint, fewer comebacks.
Teams & shifts
Teams of 12–19. I designed the company's first two-shift roster — coverage minimums, paired off days, comp-off that balances.
Training & new lines
Technicians taught diagnostics and European systems — then the revenue that capability opens up.
Marketing & online presence
Bays only stay full if the phone rings. Google Business, reviews, WhatsApp follow-up and social — the side of workshop management most garages still leave to chance.
Parts & procurement
Sourcing, negotiation, and closing the gap between what leaves the store and what reaches the invoice.
Track record
Where the hours went
15+Years in the trade
2Branches opened
Branch Manager
2025 — PresentAuto Metrix — Lavington, James Gichuru Road
Opened it and run it. Twelve staff, four bays, 8am–8pm across two overlapping shifts — and target met every month since.
Branch Manager
2020 — 2025Auto Metrix — Wood Avenue
Built from an empty floor to nineteen staff across nine bays. Ran the company's first two-shift system, brought in diagnostics, and opened its European service lines.
Workshop & Administration
2019 — 1 yearMobitires, Nairobi
Floor and back office at once — job flow, stock, customer admin.
Parts & Procurement
2018 — 8 monthsAmazon Auto — Westlands
Parts ordering for the workshop, and several new brands onto the supply base.
Stock, Sales & Procurement
2010 — 2016Commercial Motor Spares Limited
Nearly seven years in stock control, sales analysis and procurement — where the product knowledge came from.
RidePride
Written from the workshop floor
In any garage, one person knows what the work is worth. The other is guessing.
Full guide · 24 pages
KES 1,199KES 799
Launch price · instant download
Buy the guide
Don't Get Played
The next time a mechanic hands you a list of seven faults, you'll know which two are real. Read it before your next service — not after the invoice.
- The 5 tricks used to overcharge you — and the sentence that stops each one
- 6 questions that change how any garage treats you
- Every warning light: pull over now, book this week, or ignore
- The 40-minute used-car inspection, plus 10 reasons to walk away
- 3 printable checklists for use next to the car
A4 + phone edition included. Roughly a twelfth of one brake job you didn't need.
Free sample · 3 pages
Start here, free
A short extract — enough to use on your next service visit before you decide.
- The 6 questions to ask at the counter
- The service action plan checklist
- Five minutes on your phone
Free. Tell me where to send it and the PDF comes straight to you.
And, um… I also write about car stuff
Basic car things every owner should know — what that noise probably is, when a service is actually due, what to check before a long drive, what the quote is really saying. Written for the owner, not the mechanic. Free, and there's a new one most weeks.